Ivan’s Painting SMS Opt-In Policy

1. Introduction
Ivan’s Painting (“we,” “us,” or “our”) uses SMS messaging to communicate with customers regarding appointments, promotions, and important service updates. By opting into our SMS messaging program, you agree to receive text messages from us in accordance with this policy.

2. How to Opt-In
Customers may opt-in to receive SMS messages from Ivan’s Painting through one or more of the following methods:

• Submitting a request via our website’s contact form.
• Checking the SMS opt-in box when scheduling an appointment online.
• Providing verbal or written consent during a phone call with our representatives.
• Texting a designated keyword (e.g., "JOIN") to our Twilio-powered number.

3. Types of Messages You Will Receive
By opting in, you consent to receive messages related to:

• Appointment confirmations, reminders, and updates.
• Exclusive promotions, discounts, and special offers.
• Service updates, project notifications, and follow-ups.
• Customer service and satisfaction inquiries.

4. Message Frequency
Message frequency varies but will not exceed 5 messages per month unless explicitly requested by the customer.

5. How to Opt-Out
You may opt out of receiving SMS messages at any time by:

• Replying “STOP” to any SMS message you receive from us.
• Contacting our customer service team at [insert phone number or email].

After opting out, you will no longer receive SMS messages from Ivan’s Painting unless you opt in again.

6. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. Ivan’s Painting is not responsible for any charges incurred by your service provider.

7. Privacy & Data Security
We respect your privacy and will not share or sell your mobile number to third parties. Your information is used solely for the purpose of communicating relevant information about our services.

8. Contact Information
If you have any questions regarding this opt-in policy, please contact us at:

• Phone:(520) 869-7427
• Email: ivan@ivanspainting.com
• Website: ivanspainting.com

By opting into our SMS service, you acknowledge and agree to the terms outlined in this policy.

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